$39 flat shipping rate on all orders

Shopping Guide

Introduction 

Thank you for visiting the ROYCE' Store. Please read about our shopping guide to guide you through the store and help you make the best choices for your online order.



Shopping Flow

 

Shipping Cost Per Box

 

We currently have four order size categories for shipping. The shipping costs include standard overnight shipping fees, dry ice, and insulated packaging. In order to maximize savings, it's best to fill the shipping container to maximum capacity. (5, 8, 11, or 15 Nama boxes).

 

Delivery & Shipping Information

 

Packages are sent out from Monday to Thursday for standard overnight delivery to the 48 continental states of USA. Packages are then received Tuesday to Friday excluding holidays. Our warehouse is located in Long Island City, New York and all chocolates are shipped frozen from the warehouse. Please read our full rules and conditions to find out more about delivery.


Payments

 

ROYCE' Online Store accepts all major credit cards including Visa, Mastercard, American Express, Discover, & JCB. We currently do not accept PayPal and check payments.

 

 

Returns & Refunds

 

All items in the store are perishable, therefore, all purchases will be final and non-refundable. We reserve the right to grant refunds to packages that have been lost in transit. We are not liable for incorrect order information provided by the customer, and lost/stolen deliveries once delivered.

 

 

Allergy Information

All our Nama Chocolate contain milk and soy. To view full nutritional information, you may visit our website at royceconfectusa.com and check individual item.